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Delivery & Returns

Normal Delivery Times 

All UK orders, where next day delivery has been selected, for items held in stock placed before 1:00 pm are dispatched on the same day but this can vary during busy periods. Please note we are open Monday - Thursday 9am - 3pm and Fridays 9am - 12noon and closed on Bank holidays which can add to the delivery time. European and international orders are shipped via various carriers and can take between 5-10 working days. There may be circumstances beyond Taylor Bowls Ltd control which may lead to delays. Taylor Bowls Ltd cannot be held responsible for any delays incurred by our carriers. For the UK and Ireland we use Parcel Force and for Overseas we use DHL.

Note: We do not deliver to PO Box numbers!

Delivery Costs 

UK Standard on orders over £50.00 (next working days) FREE
UK Standard on orders under £49.99 (3-5 working days) £5.99
Republic of Ireland (3-5 working days) Cost based on weight
Europe (5-10 working days) Cost based on weight and zone
Rest of World (5-10 working days) Cost based on weight and zone

Overseas Orders and Deliveries

Overseas orders cannot be placed on the website. Please email your order to us and we will contact you with a quote.

Returns/Refunds/Cancellation Rights

We hope you are happy with your purchase. If for any reason you are unhappy with goods bought from www.taylorbowls.com website, please return them to us within 28 days. We are happy to offer a refund or exchange on unused items providing they have not been altered or worn and in their original condition and packaging! Please note if you order bespoke bowls which are not standard (for example you have had personalized with your signature or initials, had your own design engraved on the bowls or chosen a non-standard grip) you cannot return these unless they are faulty. You are liable for the cost of returning goods to Taylor Bowls. 

If the item is faulty we will offer a full refund or replacement if possible and will reimburse your postage. Please note we can only refund up to £16.62 on a set of bowls. Please use the Parcelforce Express 48 service at your local Post Office (this price applies from April 2021-end of March 2022 and is for a medium parcel up to 9.9kg. A set of flat green bowls weigh a maximum of 6.5kg).  This service is tracked & a signature is required upon delivery. Proof of postage costs is required.

For all items being returned please

1. Inform Taylor Bowls, 217 Bernard Street, G40 3NB either by post, email (info@taylorbowls.com) or fax (0141 551 0594) of your decision to cancel by a clear statement.

2. Enclose a copy of your invoice along with your name and address and the reason for the return. If the item is faulty please state whether you would like a replacement.

3. Any refunds will be made within 10 days of receiving the goods. In case the goods go missing in transit proof of postage should always be obtained from the Post Office when returning items. Failure to do so could result  in our refusal to offer a refund should your order not turn up.

Return goods to: Taylor Bowls Ltd, 217 Bernard Street, Glasgow, G40 3NB

Your statutory rights as a consumer are not affected if for any reason you wish to return goods bought from our website.